Since 2002 · Lloyd's of London Insured

Precision Jewelry Repair.Trusted by America's Leading Retailers.

A dedicated B2B repair partner for national jewelry chains, brands, and manufacturers — engineered for high-volume programs, uncompromising quality control, and secure chain of custody.

Trusted National Retail Partners

Macy's
Zale
Mayors
Bloomingdale's
Charles & Colvard
JCPenney
20+
Years on the bench
Lloyd's
Of London insured
50+
Retail partners served
100%
Chain of custody
Capabilities

Every repair discipline,
under one bench.

From routine sizings to delicate antique restorations, RJS handles the full spectrum of fine jewelry repair with bench-master precision and consistent quality control across every piece.

View all services
Ring Sizing & Resizing
Prong Retipping & Rebuilding
Stone Tightening & Replacement
Laser Welding
Rhodium Plating
Chain & Clasp Repair
Pearl & Bead Restringing
Antique & Vintage Restoration
Crack & Porosity Repair
Head & Shank Replacement
Engraving Services
Polishing & Refinishing
B2B Programs

Engineered for scale.
Operated like a partner.

We build repair programs that fit how your retail operation already runs — not the other way around. Volume-ready, fully insured, and quietly invisible behind your brand.

01

Centralized Repair Programs

Consolidate every store's repair queue into one disciplined operation with consistent SLAs and reporting.

02

White Label Repair Services

Your brand on every envelope. We operate invisibly behind your customer experience, preserving brand voice and trust.

03

Mail-In Repair Solutions

Secure intake, insured shipping both ways, tracked status updates, and bench-master execution.

04

Insurance & Warranty Repairs

Compliant documentation, certified valuations, and audit-ready records for insurance and warranty programs.

Why RJS

Four pillars that
retailers actually need.

Lloyd's-Insured Custody

Every piece protected end-to-end under a Jewelers Block Policy.

Predictable Turnaround

Volume-tuned SLAs your store managers can promise customers without flinching.

Bench-Master QC

Multi-stage inspection by senior jewelers before any piece leaves the bench.

Built for Volume

Repair-program infrastructure built to absorb peaks without dropping quality.

Partnership Process

How a national program
comes online.

01

Discovery Call

We map your volume, SLAs, insurance posture, and brand standards.

02

Program Design

A tailored workflow — intake, routing, QC, and reporting — built around how you operate.

03

Secure Onboarding

Insured logistics, tracked custody, and a single point of accountability.

04

Continuous QC

Monthly reporting and ongoing calibration. Your program improves, quietly.

Service Areas

Rooted in South Florida.
Serving nationwide.

Headquartered in Hollywood, FL, RJS operates secure mail-in programs for retail accounts across the United States.

All service areas
Miami
Fort Lauderdale
Miami Beach
Coral Gables
Orlando
Boca Raton
Palm Beach
Partner Voices

What retail operators
say about working with us.

"
Their consistency at volume is what changed our program. We finally have repair turnaround we can actually promise customers.
Retail Operations Director
National Jewelry Chain
"
Lloyd's coverage, audit-ready documentation, and bench work that holds up. RJS quietly became one of our most reliable partners.
VP, Repair Programs
Luxury Jewelry Brand
"
We migrated thousands of pieces over to RJS with zero disruption. Their intake and QC discipline is genuinely best-in-class.
Store Network Manager
Mall Jewelry Retailer
FAQ

Answers for retail
operators.

Begin a Partnership

Bring the precision of a
national-grade repair partner
to your operation.

One conversation maps the entire program — volume, SLAs, insurance, reporting, and brand standards. No obligation.

Call NowRequest Estimate